Services
No matter how big your business is, simply contact us and we will provide you the latest, state-of-the-art IT products from server rooms to end users devices.
– Total server room solutions: servers, racks, cooling system, raised floor, fire alarm/extinguish system…
– Data & Voice solutions: we help design and setup your WAN, LAN, WLAN, PABX, VoIP system…
– Storage & Backup: SAN, NAS, Tape…. to protect your business critical data.
– Security solutions: Analyze security needs, Antivirus software, Firewall, Cameras system, Access control system…. to keep your business secure and safe.
– Retail channel with POS products: POS system, bill/label printer, barcode scanner/printer…
– Supply and rental services of End user devices: Desktops. Laptops. Smart phones. Printers… hand it over to TSS. We’ll provide the personnel, equipment and service guarantees you need.
TSS’s focus on fully integrated solutions, with supply from the most well-known, trusted international brands and with our onsite warranty support and maintenance services, be assured that your investment is well taken care of and protected.
Help Desk & Services
Supporting desktop users always take a great deal of time of any IT team. With TSS onsite support, self-service to remote support, our experienced, technical personnel will make sure you will not only get guaranteed response times but also guaranteed fix times with a professional, satisfying helpdesk experience.
We’ll manage the resolution of all technical issues—including connectivity, OS (Windows/Linux/Mac) and hardware incidents—as well as manage your third-party support providers.
– Investigate application software incidents and escalate to an appropriate support
– Manage updates for OS and application software
– Track all reported incidents and provide you with updates and reports.
– End users devices routine health check and maintenance.
With our services, free up your skilled internal tech personnel from routinely, time-consuming task and find your organization’s cost and risks reduced.
“Sleep better at night with TSS support provides and manages your IT infrastructure at the industry best practice”
Managed IT Services
To succeed, you need to shift the focus from your IT infrastructure to what you can achieve with it and free up your team for business-critical activities. Reduce cost & minimize risk, increase reliability and flexibility, by removing day-to-day management of your IT infrastructure. With TSS, you’re freed to focus on your core business:
– We help you manage a highly available, reliable IT infrastructure that meets your dynamic business needs
– Closely monitor the systems and processes to predict failure with preventive action to helps reduce downtime through proactive guidance and advice
– Focuses on improving infrastructure processes and deploying innovative ideas to continuously improve IT operations